Consumer Affairs (B.S.) - Consumer Services Management Specialization

Location(s): Brookings Main Campus

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Program Coordinator/Contact

Nicole Klein, Associate Director
Ness School of Management and Economics
Harding Hall 100
605-688-4141

Program Information

Students majoring in Consumer Affairs who pursue the Consumer Services Management specialization are usually interested in marketing, communication, human development, planning principles and working with individuals to develop personal management skills. Required courses for the Consumer Services Management specialization focus on the application of resource management concepts for families of varying structures, consumer rights and responsibilities, consumer behavior in making decisions, the impact of the marketplace on problem solving and implementation strategies for working with diverse audiences.

Completion of the Consumer Affairs major and Consumer Services Management specialization prepares students to engage in a variety of careers such as: management of non-profit organizations, management of retail businesses, Extension, marketing and sales.

Course Delivery Format

Students learn through lecture, laboratory, and hands-on learning experiences.

Student Learning Outcomes

Students will apply the consumer decision-making process to improve consumer well-being.
Students will demonstrate effective resource management skills.
Students will integrate knowledge of policy and community resources to solve consumer issues.
Students will increase knowledge, awareness, and understanding of individual and social differences in consumer behavior.

Academic Requirements

A grade of “C” or better is required for all courses with a CA prefix. An 8-week full time internship is a requirement that is usually completed during the summer between the Junior and Senior year.

Requirements for Consumer Affairs Major - Consumer Services Management Specialization: 120 Credits

Bachelor of Science

System General Education Requirements

Goal #1 Written Communication: SGR #1 Elective Credits: 6
Goal #2 Oral Communication: SGR #2 Elective Credits: 3
Goal #3 Social Sciences: ECON 202 - Principles of Macroeconomics (COM) [SGR #3, HSDC] Credits: 3  and
PSYC 101 - General Psychology (COM) [SGR #3, HSDC] Credits: 3
  or
SOC 100 - Introduction to Sociology (COM) [SGR #3, HSDC] Credits: 3
Goal #4 Arts and Humanities:
SGR #4 Electives Credits: 6
Goal #5 Mathematics: SGR #5 Elective Credits: 3
Goal #6 Natural Sciences:
SGR #6 Electives Credits: 6

Major Requirements

BLAW 350 - Legal Environment of Business (COM) Credits: 3
CA 150 - Introduction to Consumer Affairs Credits: 1
CA 230 - Consumer Behavior Credits: 3
CA 289 - Consumers in the Market Credits: 3
CA 345 - Foundations in Financial Management Credits: 3
CA 360 - Quantitative Research Methods in Consumer Affairs Credits: 4
CA 412 - Consumer Policy Analysis Credits: 2
CA 430 - Consumer Decision Making Credits: 3
CA 442 - Family Resource Management Lab Credits: 4
CA 487 - Transition to the Professional World Credits: 2
CA 494 - Internship (COM) Credits: 3
CS 282 - Customer Service Credits: 3
CS 377 - Professional Documents Credits: 1
CS 381 - Professional Behavior at Work Credits: 3
EHS 119 - EHS Seminar Credits: 2
EHS 319 - Life, Love, and Money Credits: 2
HDFS 241 - Family Relations Credits: 3
LDR 210 - Foundations of Leadership Credits: 3
LDR 435 - Organizational Leadership and Team Development Credits: 3

Consumer Services Management Specialization Requirements

CA 321 - Consumer Needs and Program Funding Credits: 3
HMGT 355 - Events and Facilities Administration Credits: 3
HRM 460 - Human Resource Management (COM) Credits: 3
MGMT 360 - Organization and Management (COM) Credits: 3

Electives

Taken as needed to complete any additional degree requirements.

Total Required Credits: 120

Summary of Program Requirements

Bachelor of Science
System General Education Requirements*	30 Credit Hours
Major Requirements	64 Credit Hours
Electives**	26 Credit Hours

*System General Education Requirements for students pursuing a baccalaureate degree shall include a minimum of 30 credit hours. Some general education coursework may be counted for Major Requirements and Supporting Coursework.
**Taken as needed to complete any additional degree requirements.

Academic Advising Guide Sheet

The goal of the academic advising guide sheets and sample plans of study is to promote undergraduate student success by guiding all students to timely completion of an undergraduate degree. Students are not limited to the course sequence provided for their academic program. Instead, the sample plan of study is one possible path to completing your degree and is meant to be used as a guide for planning purposes in consultation with an academic advisor. The plans also help students prepare for meetings with their academic advisor and track their progress in their selected academic program.