2019-2020 Undergraduate Catalog 
    Dec 03, 2020  
2019-2020 Undergraduate Catalog [Archived Catalog]

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Consumer Affairs (B.S.) - Consumer Services Management Specialization

Program Coordinator/Contact

Wookjae Heo, Program Leader
Department of Consumer Sciences
Wagner Hall 229

Program Information

Students majoring in Consumer Affairs who pursue the Consumer Services Management specialization are usually interested in marketing, communication, human development, planning principles and working with individuals to develop personal management skills. Required courses for the Consumer Services Management specialization focus on the application of resource management concepts for families of varying structures, consumer rights and responsibilities, consumer behavior in making decisions, the impact of the marketplace on problem solving and implementation strategies for working with diverse audiences.

Completion of the Consumer Affairs major and Consumer Services Management specialization prepares students to engage in a variety of careers such as: management of non-profit organizations, management of retail businesses, Extension, credit/financial counseling, human resources, marketing and sales.

Student Learning Outcomes

At the conclusion of the program, students will be able to:

  • apply the consumer decision-making process to improve consumer well-being.
  • demonstrate effective resource management skills.
  • integrate knowledge of policy and community resources to solve consumer issues.

Academic Requirements

A grade of “C” or better is required for all courses with a CA prefix. An 8-week full time internship is a requirement that is usually completed during the summer between the Junior and Senior year.

Course Delivery Format

Students learn through lecture, laboratory, and hands-on learning experiences.

Requirements for Consumer Affairs Major - Consumer Services Management Specialization: 120 Credits

Bachelor of Science in Education and Human Sciences 

System General Education Requirements

College of Education and Human Sciences Requirements


Taken as needed to complete any additional degree requirements.

Total Required Credits: 120

Summary of Program Requirements

Bachelor of Science in Education and Human Sciences

System General Education Requirements 30 Credit Hours
College of Education and Human Sciences Requirements 4 Credit Hours
Department of Consumer Sciences Requirements 13 Credit Hours
Major Requirements 48 Credit Hours
Electives** 25 Credit Hours

**Taken as needed to complete any additional degree requirements.

Academic Advising Guide Sheet

The goal of the academic advising guide sheets and sample plans of study is to promote undergraduate student success by guiding all students to timely completion of an undergraduate degree. Students are not limited to the course sequence provided for their academic program. Instead, the sample plan of study is one possible path to completing your degree and is meant to be used as a guide for planning purposes in consultation with an academic advisor. The plans also help students prepare for meetings with their academic advisor and track their progress in their selected academic program.