Christine Garst-Santos, Associate Professor of Spanish and Director
School of American and Global Studies
Wagner Hall 121
The Workplace Intercultural Competence Certificate prepares graduates with the knowledge and skills needed to provide management of diverse workplaces in a variety of settings including business, construction, and agriculture. Students gain a basic understanding of the challenges of second-language acquisition and intercultural communication, and acquire and hone the skills required to work in a diversity-rich setting and engage in intercultural communication. Students are introduced to basic theories and research regarding communication between cultures.
Student Learning Outcomes
Students will be able to:
Identify the basic challenges of second-language acquisition.
Demonstrate novice-high competency in a second language; according to the American Council on the Teaching of Foreign Languages, this means that students can sometimes but not consistently maintain simple conversation and can communicate via a combination of learned utterances and spontaneous language mostly in the present tense.
Demonstrate an understanding of cultural frames by comparing and contrasting aspects of a non-U.S. culture with U.S. culture.
Identify and apply basic theories of intercultural praxis: Through dialogue and reflection, demonstrate an inquiry into cultural contexts; awareness of one’s own cultural frame of reference; and consideration of one’s own geographical, sociopolitical and historical relation to knowledge.
Demonstrate an ability to appropriately adapt behavior to cultural differences.
Demonstrate competency in workplace management.
Course Delivery Format
Program courses are taught on campus, online, and in field-based settings appropriate to the course content.
Requirements for Workplace Intercultural Competence Certificate: 14-15 Credits