2017-2018 Undergraduate Catalog 
    Jan 23, 2021  
2017-2018 Undergraduate Catalog [Archived Catalog]

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Workplace Intercultural Competence Certificate

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Program Coordinator/Contact

Christine Garst-Santos, Interim Department Head
Department of Modern Languages and Global Studies
Wagner Hall 121
E-mail: christine.garst-santos@sdstate.edu
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Program Information

The Workplace Intercultural Competence Certificate prepares graduates with the knowledge and skills needed to provide management of diverse workplaces in a variety of settings including business, construction, and agriculture. Students gain a basic understanding of the challenges of second-language acquisition and intercultural communication, and acquire and hone the skills required to work in a diversity-rich setting and engage in intercultural communication. Students are introduced to basic theories and research regarding communication between cultures.

Student Learning Outcomes

Students will be able to:

  • Identify the basic challenges of second-language acquisition.
  • Demonstrate novice-high competency in a second language; according to the American Council on the Teaching of Foreign Languages, this means that students can sometimes but not consistently maintain simple conversation and can communicate via a combination of learned utterances and spontaneous language mostly in the present tense.
  • Demonstrate an understanding of cultural frames by comparing and contrasting aspects of a non-U.S. culture with U.S. culture.
  • Identify and apply basic theories of intercultural praxis: Through dialogue and reflection, demonstrate an inquiry into cultural contexts; awareness of one’s own cultural frame of reference; and consideration of one’s own geographical, sociopolitical and historical relation to knowledge.
  • Demonstrate an ability to appropriately adapt behavior to cultural differences.
  • Demonstrate competency in workplace management.

Course Delivery Format

Program courses are taught on campus, online, and in field-based settings appropriate to the course content.

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