Wookjae Heo, Program Leader
Department of Consumer Sciences
Wagner Hall 229
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Students majoring in Consumer Affairs who pursue the Consumer Services Management specialization are usually interested in marketing, communication, human development, planning principles and working with individuals to develop personal management skills. Required courses for the Consumer Services Management specialization focus on the application of resource management concepts for families of varying structures, consumer rights and responsibilities, consumer behavior in making decisions, the impact of the marketplace on problem solving and implementation strategies for working with diverse audiences.
Completion of the Consumer Affairs major and Consumer Services Management specialization prepares students to engage in a variety of careers such as: management of non-profit organizations, management of retail businesses, Extension, credit/financial counseling, human resources, marketing and sales.
Student Learning Outcomes
At the conclusion of the program, students will be able to:
- understand the role of a Consumer Affairs professional by reflecting on and applying subject matter, management and problem solving skills, and needs of the audience to be served.
- demonstrate research and communication skills.
- develop professionalism through ethical practices, leadership and service.
A grade of “C” or better is required for all courses with a CA prefix. An 8-week full time internship is a requirement that is usually completed during the summer between the Junior and Senior year.
Course Delivery Format
Students learn through lecture, laboratory, and hands-on learning experiences.